Shipping Policy

Welcome to PrimeAuras. We are committed to delivering your orders quickly, safely, and efficiently across Pakistan.

Order Processing

All orders are processed within 1–3 business days after order confirmation. Orders placed on weekends or public holidays may require additional processing time.

Shipping Time

Estimated delivery times:

• Islamabad, Rawalpindi & Major Cities: 2–4 business days

• Other Cities & Remote Areas: 3–7 business days

Delivery times may vary depending on weather conditions, courier delays, or public holidays.

Shipping Charges

Shipping charges are calculated at checkout. We may also offer free shipping promotions on selected products or order values.

Order Tracking

Once your order is shipped, you may receive tracking details through SMS, email, or WhatsApp depending on the courier service.

Delivery Issues

Please ensure your shipping address and contact number are accurate. UrbanKickz is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Damaged or Missing Items

If you receive a damaged product or an incomplete order, please contact us within 24 hours of delivery with clear photos and order details.

Cash on Delivery (COD)

We currently offer Cash on Delivery services in selected areas across Pakistan.

Contact Information

If you have any questions regarding shipping, feel free to contact us:

PrimeAuras
Islamabad, Pakistan
Phone:+92 326 0616521 
Email: PrimeAuras3@gmail.com